Refund policy

Returns and refunds

We do not offer returns or refunds for our products. All sales are final. Slime textures and fragrances are preferential and we therefore cannot refund items based on personal preferences either.

Always play with clean hands and on clean surfaces. Dirty hands and surfaces will cause mould to develop on your slimes. Slime can also arrive sticky or become sticky over time. Please read our online slime care sheet to learn more about taking care of slime.

Slime is strictly for people over the age of 8. Small hands usually struggle to handle slime. Do not play with slime if you are sensitive to fragrances, perfume or other household products like body lotion, borax powder or PVA glue. Discontinue use if any irritation occurs.


Shipping Delays

We do not offer refunds if you items are delayed due to issue with logistics, as a business we can not control what happens to the package once it leaves our facility and sometimes shipping delays occur due to congested network. All Shipping timeframes are indicative timeframes provided to us by the logistics company and we are not liable if the item us delayed at their end.